Whoooo Hooooo At bloomin last!!!
Checked my account today and money has been refunded... no email or anything from them though (not that I was expecting one) but it would of been good customer service!!
Anyhow money is now safely back where it belongs ... it ONLY took them 5 WEEKS
Dell can go to hell as far as im concerned from now on I'll do as Tracy does.. local helpful shop!